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It has now been one week and two days since I sent emails to my ISP support asking them to:
a) fix the problem I have with getting other people's emails
b) fix the problem I have with getting emails with attachments containing viruses sent from people who exist only half the time
c) strip all attachments from incoming emails - related to b)
d) fix the problem I have which is, I think, someone else using my email address to send messages like b) from. I found this when a different ISP checked an email ostensibly sent from my address and found that the attachment had a virus, so sent it back to me.
I've received the autoresponder messages telling me that they've received my emails, but since then there has been no response.
The last time I had to ask them something it took two days to reply so they must be very busy. I'll give them another week and then I'll enquire oh so sweetly about the missing response.
a) fix the problem I have with getting other people's emails
b) fix the problem I have with getting emails with attachments containing viruses sent from people who exist only half the time
c) strip all attachments from incoming emails - related to b)
d) fix the problem I have which is, I think, someone else using my email address to send messages like b) from. I found this when a different ISP checked an email ostensibly sent from my address and found that the attachment had a virus, so sent it back to me.
I've received the autoresponder messages telling me that they've received my emails, but since then there has been no response.
The last time I had to ask them something it took two days to reply so they must be very busy. I'll give them another week and then I'll enquire oh so sweetly about the missing response.