freyakitten: A group of small tortoises with a small lizard perching on one (reptile cluster)
freyakitten ([personal profile] freyakitten) wrote2006-05-30 11:04 am
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Ow I'm tired. Got a little more sleep last night, but still have a near-exhausted dice pool to draw from. Am husbanding dice carefully lest I run out before I get home and have dinner. Must get around to spending some karma to increase the dice pool. I feel heavy and unable to move. And by 'move' I mean 'breathe' and by 'unable' I mean 'discussing in the back of my head whether I should bother because it's just so much effort that it can't be worth it'.

Also, Ceroc Australias' (or whatever the proper name is, blame the brainfog) website (and associated websites) is down. For at least two hours, so far. I have a message waiting for me on the forum, and I can't access it! Please note: Addiction Achieved. Gold star for me, which I shall refuse for I do not like gold.

[identity profile] mabraham.livejournal.com 2006-05-30 02:12 pm (UTC)(link)
Ceroc & Modern Jive or CMJ... not Ceroc Australia :-) Robert reports that the Indian dudes to whom they outsource the actual supply of web servers have take 15 hours (at time of writing) to recompile Apache and reboot. Oh, and they didn't have a redundant server to avoid the need for downtime.

[identity profile] freyaw.livejournal.com 2006-05-31 12:18 am (UTC)(link)
Thanks -without the website, I am failing to be able to think of the words. My brain is not quite in the same state it was when I forgot what the word 'cost' meant in the middle of an accounting exam, but it's getting close :O

Ah well. Another day or so of downtime, then.

Did I tell you about the last time an Indian callcentre called me? They were trying to:
a) tell me that Bastard was extremely interested in what they were selling, so I should sign up. I knew this was bollocks because I was standing next to him two hours earlier when he asked them not to call again and hung up because they weren't listening.
b) tell me that this was a no-contract agreement, as if a verbal contract wasn't a contract
c) tell me that I didn't need to have a written paper agreement, I should just say 'yes' and they'd send the terms and conditions out to me later
d) tell me that all this 'no-contract' stuff was really really good, and an incentive to join up, when I'd just expounded (for a couple of minutes) upon my preference for written contracts where all the terms and conditions are specified before agreement is reached
e) tell me incessantly that the deal was such a good deal because of the STD rates, when one of the first things I'd said was that we don't make STD calls, so I don't give a rats' about how much they cost...

Poor woman escalated the call to her supervisor, who tried to tell me the same things, and then abruptly ended the call when I started going on about the definition of a contract under Australian law.